Working with Shelli was the single best decision we made

If you are looking for a travel agent to assist with planning a destination wedding (or a vacation in general), look no further than Shelli's Travel.  Simply put, working with Shelli was the single best decision we made for planning our destination wedding in Punta Cana last April.  Without Shelli, who knows what we would've ended up with! 

Shelli is honest and genuine - everything written into our agreement was thoroughly explained, promptly fulfilled, and exactly as we anticipated.  Further, Shelli cares a great deal about customer satisfaction - she routinely went above and beyond to make sure our needs - and the needs of our guests - were accommodated.  As an avid traveler herself, Shelli knows what can make or break any given vacation experience, and that was abundantly evident through her invaluable insight, recommendations, and kind gestures.  Guest rooms were reserved without issues, guest requests were all honored to perfection, airport shuttle arrangements were impeccably pleasant and timely, and we received every rebate promised back from the resort when all was said and done.   

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Most importantly, however, I think Shelli's willingness to do the little things is what truly sets her apart from other agents.  She handled our guests so that we didn't have to.  She sent welcome packets to our guests that included their itineraries, a protective travel bag, and helpful tips & tricks.  She sent us several congratulatory cards in the mail (including a small gift) before we left, and another card once we returned.  Last but not least, she took time away from her personal vacation to iron out minor issues with ours.  In the end, we graciously felt like we always had an ally in our corner.  Not only did that make planning the wedding and trip exponentially easier, but it made it possible for us to properly enjoy the entire experience.  A+  Thank you, Shelli!