I began planning my wedding two years in advance with Romance Travel Group. Shelli was wonderful to work with from the start and got the ball rolling right away. I was also pleased that Shelli never tried to change my mind, or sell me on a different hotel. At that time, the hotel had not yet began officially booking wedding dates for 2018 but Shelli put me in contact with my wedding coordinator right away, and helped me negotiate an excellent rate. Shelli, and now Heather also, answered every email I sent. Even when I received an out of the office email, I would quickly receive a response from them as well. I made lots of mistakes in relaying information for my large party and the two of them always corrected it without seeming the slightest bit inconvenienced. As the big day got closer, Shelli and Heather double checked with me to make sure I was in touch with the florist and the spa at the resort. Romance Travel was like an extra bonus set of wedding coordinators. They also sent gifts and swag a couple times along the way which I thought was really sweet!
Fast forward 2 years, my husband, 18 of our friends and family members, and I trekked on down to the Riu Palace in Cabo. It was a beautiful resort. The wedding ceremony and the service were better than I ever could have dreamed. I spent months and months before obsessing over details and planning, but none of that was really necessary. The setting by itself is beautiful, and the staff there is really skilled at putting on a great wedding. Romance Travel Group had assisted with our airport transportation, and when we arrived we were offered a private special transportation as the bride and groom, and then upon arrival at the hotel, were given an upgraded room (better view) on the 4th floor. The food was excellent, the staff was wonderful. Unrelated to Shelli, there were a few hiccups in the room and the return transportation back to the hotel; however the Riu staff and Amstar staff corrected them without much effort on my part.
Hair, make-up and photography were provided by guests of the wedding and there was no additional hassle for that either (Thank you Tiffany Gunia and Nikki B Photography). Alaska Airlines was also wonderful in arranging a group discount code for my guests and rescheduling flights as needed. Great Customer service all around! While in Cabo we went on an “Outdoor Adventure” excursion with Cabo Adventures, a Migrino Beach ATV tour with Amigo Tours, and a glass bottom boat tour with Roger’s Boat Tours. All were wonderful. My husband said to me “We do one thing that is fun, and then the next thing is even better.” All of my guests had a really great time in Cabo and I could not have pulled this off without the help of Romance Travel Group. I sincerely recommend them for booking any kind of travel and hope to use them for future travel plans as well!