I feel confident in saying our dream destination wedding wouldn't have been possible without Shelli's Travel. We had 95 guests come from all of the world to join us in Cancun last week. Starting over a year ago, Shelli was essential in every planning step. She was patient, kind, flexible, accommodating, and knowledgeable. Planning a wedding, let alone a wedding in Mexico, was completely foreign to us, and Shelli walked us through every step.
When starting the process, I was in touch with numerous wedding planners. I became so overwhelmed with information, that I began second guessing the decision to plan a destination wedding. By being persistent, calm, and patient, Shelli explained how her services would make our lives easier, and she couldn't have been more right. Since she was busy fielding questions from almost 100 guests and all of their complex travel requests, I was able to focus on the fun stuff! She arranged everyone's transport to and from the hotel, their hotel rooms, and even helped some guests with travel arrangements. She kept us in the loop with easy-to-read spreadsheets.
Shelli, we honestly couldn't have done any of this without you. I can't recommend you highly enough.
I'm so happy I found Shelli on WeddingWire and was able to use her for our destination wedding in Mexico. She was very responsive and informative, from helping choose our resort to sending all of the travel documents to us and our guests. Her experience with destination weddings was extremely helpful and valuable throughout the whole process. We would recommend her to anyone considering travel or a destination wedding!
Good Morning Shelli!
I wanted to drop you a quick note and let you know how happy we were at El Dorado Royale. We were truly blown away, whether it was the exceptional service from the staff, the beautiful grounds or the many available options for dining. This was my first trip to Mexico, and let me tell you I can not wait to return.
I also wanted to let you know how much I appreciated all the things that you and your staff did for us to make our trip flawless. Lomas travel was amazing, friendly and willing to help in any way. I would have been lost and overwhelmed if you had not set up the transportation for us. Thank you again for all your hard work and amazing service.
We would be interested in going on another trip in the future. We were so happy with your service, we wanted to know once the time has come if we could contact you and you would be able to help us plan our next trip? I was unsure if you booked trips on a smaller scale, just for one couple.
Thank you again for everything! You made my first big trip out of the country a beautiful experience.
Shelli came recommended to me via my destination wedding coordinator as an expert in destination wedding travel. And boy was she right! Shelli was great right from the start. She reached out to me instantly to talk over the phone to get the details of what I was looking to do. We wanted the wedding at El Dorado Maroma, a resort we had visited 3 years prior. Shelli worked with us and the hotel to get affordable rates for our guests and advise us on what our best options were in terms of insurance, flights, etc. Even when the process got stressful because the hotel wasn’t getting back to her with rates, she kept me calm and ensured me that everything would be done on time. Sure enough it was. When the agency in Mexico sent the travel documents a little late, Shelli had all the envelopes ready to go so as soon as they arrived they were shipped out. She also had soft copies at the ready in case someone didn’t receive them in time. (Let me clarify here that “late” still gave us two weeks before we left for the trip.) She even helped us to hold certain rooms for family members so that they could book first. She was always very responsive and professional. She allayed any concerns rapidly.
Shelli is AWESOME! I recommend her to everyone! We knew we wanted a destination wedding but had no idea where to start. We had one call with a travel agent and it was a big no, I didn’t have a good feeling or experience with that agent. My man of honor had attended a wedding Shelli was the agent for and I am so glad I contacted her. One phone call and I knew she was the right one! Much like you know your fiancé is the right one! We were instantly excited. She makes time for her clients and becomes very invested in them. She becomes a friend. She got to know us and got a sense of what we wanted. She sent us suggestions that were the best matches for us in Mexico, Jamaica, Dominican Republic. We thought we wanted to go to DR. But when Shelli asked us questions and figured out what we wanted she told us to be open-minded. I was so hung up on location and Shelli was right it is about the resort. And yep we picked a great resort for us and our guests… in Mexico! And then the planning started. Shelli was such a great resource helping us pick a ceremony location at the resort and making plans. She planned customized trips with each of our guests and answered their questions. She sent helpful pre-trip advice to us and our guests. We planned for like 11 months and over those months Shelli and I emailed hundreds of times she always responded quickly, professionally, and became a great friend. I have recommended her to many friends for their vacations, honeymoons, and destination weddings. We are going to start planning our next trip with her very soon!